Terms and Conditions

Last Updated: August 20, 2026

Welcome to YONEX STORE. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

1. General Information

These Terms and Conditions govern your use of the YONEX STORE website and your purchase of products through our online store.

By using our website, you confirm that you have the legal capacity to enter into a purchase agreement under the laws applicable to you.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

3. Product Availability

All orders are subject to product availability.

If a product becomes unavailable after you place an order, we may contact you regarding the situation and provide an appropriate solution, which may include offering an alternative product or issuing a refund for the unavailable item.

4. Orders and Order Processing

When you place an order, you agree to provide accurate and complete information, including your name, shipping address, email address, and contact information.

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

An order confirmation may be sent to the email address provided during checkout.

We reserve the right to refuse, cancel, or limit an order where there are reasonable concerns regarding fraudulent activity, incorrect information, product availability, or other circumstances that may affect the transaction.

5. Payment Methods

We currently support the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

All payments must be successfully authorized before an order can be processed and shipped.

Payment transactions may be processed through third-party payment providers. Their respective terms and policies may also apply to payment transactions.

6. Shipping and Delivery

YONEX STORE ships internationally, except for Asia and certain remote or restricted areas.

Standard Shipping

Standard shipping is provided through DHL or FedEx.

• Shipping fee: $12.95 USD

• Estimated delivery time: 10–15 days after shipment

Free Shipping

Free shipping is available for orders of $50 USD or more.

Free shipping is provided through EMS.

• Shipping fee: Free

• Estimated delivery time: 15–25 days after shipment

Delivery times are estimates and may vary depending on the destination, customs clearance, weather, carrier conditions, holidays, or other circumstances beyond our reasonable control.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, any applicable customs duties, taxes, or import-related charges are the responsibility of the customer.

Customers are responsible for ensuring that purchased products can legally be imported into their destination country.

8. Returns and Exchanges

Customers may request a return within 15 days from the date the order is received.

To be eligible for a return, products should generally be unused, unworn, and in their original condition and packaging.

Customers should contact our Customer Service team before sending any product back.

For return and exchange procedures, please refer to our Returns & Exchanges policy.

9. Refunds

Once a returned product has been received and inspected, we will determine whether the return meets the applicable requirements.

If the return is approved, the refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

10. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

• Attempt to interfere with the operation or security of the website.

• Provide false or misleading information.

• Use the website to conduct fraudulent transactions.

• Attempt to gain unauthorized access to accounts, systems, or data.

• Copy, reproduce, or misuse website content without authorization.

11. Intellectual Property

All content on the YONEX STORE website, including text, images, graphics, logos, product descriptions, website design, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use or provide access to third-party services, including payment providers, shipping companies, and other service providers.

Third-party services operate according to their own terms and policies. YONEX STORE is not responsible for the content, policies, or practices of independent third-party websites or services.

13. Limitation of Liability

To the extent permitted by applicable law, YONEX STORE will not be responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including shipping delays, customs procedures, natural disasters, severe weather, carrier disruptions, or other unforeseen events.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update or modify these Terms and Conditions from time to time to reflect changes to our business, services, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions, to the extent permitted by law.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

YONEX STORE
Email: support@badmintongear.shop
Address: 1920 N Newcastle Ave, Chicago, IL 60707, USA

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.